Your experts in value-add assistance programs

At IGS, we take a turn-key approach in providing assistance programs, tailor made to meet the needs of our partners and their communities.

We protect those who have always put us first!

With Senior Assistance we are always aware of the needs of your relatives, so that your only concern is to enjoy their company

We know the needs of different generational groups

Assistance developed especially for those who will represent 75% of the workforce by 2025.

Furry family members deserve premium treatment.

We know the priorities of your family, which is why with Pets Assistance we act for the well-being of those who are always there for you.

Assistance prepared to offer safety and well-being to your children.

Kids Assistance provides safety, guidance, and the activities children seek and need.
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Who are we?

We are committed to delivering and offering assistance services to communities through affinity partnerships. We’re global leaders in creating programs centered around value-added services.


What sets us apart:


  • IGS adapts to customer needs.
  • Constantly creating innovative assistance programs to support the priorities and needs of our partners.
  • Customer experience focused, providing the best service to exceed partner & customer expectations.
  • Works with a network of local & licensed contractors, providing 24/7 assistance.


Assistance Services

We create services that meet the needs of different groups of clients in their day -to- day lives, covering everything from leisure activities, to orientation spaces in different fields and in moments of emergency.

Assistance Services

We adapt to the market’s needs through our non-stop creation of innovative assistance models which keep up with the ever changing market.


Some of our clients:

Supporting clients and customers across 19 countries

Some KPIs

Explore our ongoing growth and discover what sets us apart in the world of value-added services.

Clients with our services

in/out bound positions

Annual services delivered.


19 Countries

Overall Quality Coefficient

Calls Per Year

Services Completed Per Year

Certified Processes

INTEGRAL GROUP SOLUTION, is certified in ISO-27001 of Information Security, as well as in the ISO-9001 standard of Quality Management.
Additionally we have a Risk Management System according to ISO 31000 and a Business Continuity Management System based on the ISO-22301 standard.

Contact us.